On Nov. 19, OCM transitioned to a new service request system called ServiceNow. Sending an email to ocmhelp@umn.edu will now auto-generate a service ticket.
If you have an email announcement or general communication, please use classrm@umn.edu, or address it to specific individuals within OCM for a faster response. Scheduling inquiries may still be directed to ocmsched@umn.edu or ocmevent@umn.edu and will not auto-generate a ticket. The ocmhelp@umn.edu address should still be used to report a problem in an OCM supported classroom or study space.
The quickest and most efficient way to communicate urgent issues affecting classrooms is to call the Classroom Support Hotline at 625-1086 between 7:30 a.m. - 4:30 p.m., Monday through Friday.
