Effective immediately, the R25 help desk email has been changed toocmsoftwarehelp@umn.edu. Please update your contact list and remove the formeremail.
If you email R25-Support@umn.edu, we will not receive your email. You will also not receive a bounce back notification. Be careful to address all help desk requests correctly.
This R25 help desk change coincides with a switch of the internal R25 helpdesk ticketing system software from RT to ServiceNow. The process used to respond to requests remains the same.
For scheduling service and support, please use the following email addresses:
Course scheduling help: ocmsched@umn.edu
Event scheduling help: ocmevent@umn.edu
R25 software help: ocmsoftwarehelp@umn.edu
